Refund policy

Our Return Policy is Simple.  We want you to be completely satisfied with your purchase. 

• Non-Sale Merchandise: your choice of Refund, Exchange or Store Credit
• Sale Merchandise (product name has *SALE" in it or was purchased using any code with "Sale" in code name / 30% Off + ): Store Credit
• Custom Merchandise  (product name has *CUSTOM" in it): - Non-Returnable.  Once placed, custom orders cannot be canceled or modified.
• Face Masks - Non-Returnable

Exchanges are sent out with Free Shipping.

For your choice of a refund or exchange, send your merchandise to us so that we receive it within:

• 30 days of our ship date (USA + Canada addresses)
• 75 days of our ship date (Addresses not in the USA + Canada) 

Store credit is issued for returns received beyond the time frames specified above. 

Any promotional discount received from the use of a coupon code that is valid on a minimum purchase amount becomes invalid if subsequent returns drop the net purchase amount below the dollar minimum required to qualify for the promo initially. Refunds are adjusted accordingly (i.e. the now invalid coupon amount is deducted from the refund).

Returns of 7 or more items on a single or multiple orders during a 30-day period will incur a 15% restocking fee